What is Loop?

Loop is a personal display and app that allows you to send and view photos and videos.

If I pre-order a Loop, when will I receive it?

The next batch ships April 2017. Units will be shipped in the order that they were received.

What is your refund policy?

You can get a full refund anytime up until the product ships.

How does the referral program work?

When you refer a friend who purchases a Loop, they get $10 off the purchase and you get a $10 amazon gift card. You can keep referring as many people as you like. Some rules and restrictions apply. Each referral has a unique link so we can keep track of it.

How do you set up Loop?

Simply turn on your Loop display and set it up via the smartphone app in just a few quick, easy steps.

Do I need a smartphone to use Loop?

Setup requires an iOS or Android device. However once a Loop is up and running you can enjoy Loop without a smart device.

Which mobile devices does Loop work with?

Loop is compatible with Android and iOS.

How do I control my Loop? Does it have a remote? Does my phone act as a remote?

You can control Loop using the free smartphone app. Also, you don’t need to be in the same room. With the app you can control Loop from anywhere. You can also just use the knobs on Loop to move through pictures and channels, or tap on the top to ‘like’ a picture.

Is an internet connection required?

For the best experience, you should connect Loop to the internet through wifi. But once Loop is set up, it is possible to use without an internet connection.