Videochat


Videochat lets you easily call your family’s Loops with the turn of a knob. You can setup videochats between your own Loops (on your account), or with other people’s Loops. You can also call and recieve videochats from your phone. To get set up a videochat channel, tap the videochat button on the main navigation bar at the bottom of the screen.

video chat

You’ll see the following screen when you haven’t made any videochat channels yet. Click the create channel button to get started.

create channel

Creating a videochat with one of your Loops

If you’re setting up Loop for Mom and controlling it from your own account you’ll need to setup videochat between your Loops and/or your phone.

All of your Loops will show up under the ‘Your Loops’ section. Select the Loop you’re trying to call - in this example we’re going to set up a videochat between Mom’s Loop and Kitchen Loop so we’ll start by selecting Mom’s Loop.

set up

Name the channel as you want it to appear on Mom’s Loop. You can enter your name so when Mom calls you it’ll read as ‘Call Jimmy’ on her Loop. You can also select a photo to use that will represent this channel to make it easier to identify.

name channel

Now choose which of your Loops you want to call Mom’s Loop from. In this example we’ll select Kitchen Loop. You can optionally add the channel to your phone so you can videochat from anywhere.

call location

Name the channel for how you want it to show up on Kitchen Loop and add a photo. We’ll put ‘Mom’ here so the channel shows up as Call Mom on our Loop.

name channel

Your videochat channel is ready to use! You can now make videochat calls from your Loop and/or phone.

channel ready

Creating a videochat with another person

You can also create videochat channels with another person’s Loop account.

Note: If you don’t see anyone under Loop contacts you’ll need to invite them into another channel first before making a videochat channel with them. group chat

Select the person you’d like to create a channel with.

select person

Choose a name for the channel as you want it to show up on your Loop. You can also add or change the photo of the person you’re calling by tapping the + button. This is the photo that will show up in your channels screen.

name group

Select which of your Loops to put this videochat channel on. If you select ‘My phone’ you’ll be able to make and recieve videochat calls from your phone.

select loops

Your videochat channel is ready to use! You can now make videochat calls from your Loop and/or phone.

setup complete

Making a videochat call

You can make videochat channels on your Loop and/or from the mobile app if you’ve selected that option.

video chat channels setup loop